Are you looking for a Premium Business Managed IT Service?
Conventional, reactive IT Support is dysfunctional in nature. In an environment where the more problems a client has, the more money the IT consulting provider makes, a relationship is fostered where it is better to do a poor job, discouraging the prevention of problems.
Conversely, an all inclusive fixed fee Managed IT Services agreement creates an environment where it is now the IT consulting provider’s responsibility to ensure the most efficient, proactive support solution is employed to minimise problems and downtime.
Our Managed IT Services solution has been refined into the most proactive Managed IT Services solution on the market using a combination of real time monitoring software & a proactive technical support team, that aligns both parties to a model where it is desirable to have as few problems as possible.
Managed IT Services Benefits
- Fixed all inclusive cost based on number of devices means IT spend is easily budgeted
- Access to IT Helpdesk
- On-Site IT Support
- 24x7x365 Monitoring of Critical Systems
- Proactive solution where problems are identified and fixed before they occur
- Fully Integrated Service System meaning Jobs are actioned and responded to faster, and within priority-based service levels.
- System Up-time Guarantees*